For assessment services, we do not process refund requests unless otherwise explicitly stated on the site for specific testing programs. Notwithstanding the foregoing, if you register for a course handled through a third party training provider, the refund policy applicable to that third party training provider shall apply.

Except as otherwise explicitly stated on the site, the third party training provider shall be solely responsible for making refunds under its refund policy, and we will have no refund obligations. We disclaim any responsibility or liability related to any third party’s refund policy or the third party's compliance or noncompliance with such policy.

If you are found to be in violation of the terms of use, you will not be issued a refund even if the course pertains to a third party provider. For more information, please feel free to contact us.